Very pleasant experience - Our salesperson, Alex, made the buying process as painless as possible and was very easy to work with. Margaret in finance is also a gem and didn't do the expected hard sell on extras, which is so much appreciated! And the receptionist (sorry that I didn't get her name) remembered us by name, who we were there to see, and was very pleasant and attentive. We'll be in the market for another car at the end of the year -- because of our experience, we'll look here first even though it isn't local to us.
Lota, Sam and Andrew were my dream team...and they made everything happen quickly and painlessly. The entire process was transparent, and they listened to my needs and questions and were helpful and accommodating. I highly recommend them if you are considering a new car. :)
Great Service Advisor in Chris Savage. I've had my car in a few times for routine service as well as one time for a recall and each time Chris has provided outstanding service. He's always been extremely professional, knowledgeable, efficient, and courteous. H always takes the time to listen to my questions or concerns and always does a great job explaining what goes on in the service. I'll continue to have my car serviced here as long as I know Chris is my Service guy.
I had a great experience working with Chris and Brian from the Service department. Honest and upfront business. They are highly knowledgeable, and I trust them. The AC in my Civic recently, unexpectedly stopped working. A different shop wanted to charge hundreds to replace the AC unit. Turns out, it was a quick fix at TC Honda. I will be returning with future service needs.
I am writing this review as a humble note of appreciation for the outstanding customer service provided by Alex Bergen. It was by far the best car-buying experience Iv'e ever had. Alex was patient, knowledgeable, and efficient in every phase of the sales process. I can't possibly say enough good things about Alex, so I'll just finish by saying that I will definitely be referring other prospective Honda buyers to Alex and Town & Country Honda. Thank you again for your outstanding customer service,
I'm always hesitant when it comes to buying a new car or stepping onto the dealerships; however, the primary purposes for the trip was to help out my girlfriend and provide support. Though I too was in the market of a car (from a 1998), I figure I'd ask a couple of questions and see what figures I'd get. With the tremendous help, agent (Brent Westerfield) was very cordial and resourceful to answer all my questions. Not only did he work with us in getting a great deal, but he explained all pro's/con's, cost difference, and which vehicles made most sense according to our budgets. This allowed us to have the confidence and clear mindset to make an important car investment decision. We are very happy with our time at the dealership and highly recommend going to our friends in Galdstone OR. Thanks Sam and Brent.
My wife and I had an outstanding experience with salesman Brian Purnell at Town & Country Honda. He was forthright and genuine, without using sales tricks. By contrast, the philosophy at Tonkin Honda was the old-fashioned-treat-the-customer-like-a-rube approach. Not that Tonkin was horrible, they just kept hammering on the dealer invoice as if it were their cost, which it's not. So it's dishonest, and Brian never did that. Great!
My experience with Sales Manager Tony Pitchley at Town and Country Honda was very positive. I was referred to him by a friend and found him to be honest, respectful, straightforward and no-bull. He was very knowledgeable and responsive. He worked hard to make the sales process as simple and as easy as possible. He turned around paperwork very quickly and provided extremely competitive pricing the very first time, which was much appreciated. .
I recently purchased a new 2016 Honda Civic with the help of an outstanding sales rep, Alexander Bergen. He answered all of my questions and made me feel at ease. There was no pressure to buy. I definitely recommend him and Town & Country Honda to anyone looking to buy a new car.