Brian was cool and looks like Robert Redford
Brian Purnell and Sam Miller took great care of us. The experience was simple and fast. I most definitely recommend these guys if you are in the market for a vehicle...oh and Margaret in the finance office was sweet too.Thanks guys!!
I have always taken my car to Honda. Since moving to this area I have used this dealership several times. I had an oil change and had some issues after that. Honda really stepped up and took care of the issue and made it right. They went above and beyond to take care of me. They are always super helpful and accommodating. I will continue to use them for anything my car needs!
Salesperson Andrew Grimes ... Awesome! Great experience! Ask for him - low key, personable, easy going . This dealership layout is fantastic - private rooms, laid back dealership - worth driving to Gladstone for ! We loved everything about this dealer and our experience! No high pressure sales, no "4-square" routine. Thank god - their Dealer Science software upfront is a great new way to look at numbers. PLUS, we found they had done their homework - and gave us the BEST price according to Consumer Reports app! Highly recommend to anyone looking!!!! Best car buting experience we have ever had... Plus - the warm cookies ... just sayin Thank you Andrew, thank you Town & Country for being so great!
I give this place five stars, not something I do lightly, especially for a car dealership! After thorough research, I narrowed my new car search to 3 makes/models. My task yesterday was to test drive all 3 and decide my favorite. I walked in to T&C Honda Gladstone and told them up front I wanted to look at and drive a 2016 Honda CR-V, nothing more. My salesperson George S. set the tone for my visit immediately, being calm, knowledgeable and actually listening to me. No hard sell. No diverting me from my mission. I drove the CR-V, and they had a Toyota in their used car lot I also drove. I eliminated the Toyota from that test drive, and I eliminated the third car after George brought up a side-by-side comparison of the 3 cars on the computer. I really liked the CR-V, and decided to talk it through with George on pricing, etc. During that entire process, I never felt pressured, and my questions were answered thoroughly as I asked them. Long story short, I bought the car at a very good price, and financed it at a great interest rate. (I had walked in with a pre-qualification from another lender, but Honda cut that rate nearly in half.) George was very helpful, friendly, and relaxed, giving what I consider exceptional customer service. He even helped remove all my junk from my old car before I drove over to another dealer's who had offered to buy it from me. Then, he picked me up over there to bring me back to T&C to take delivery of my new car. I was also impressed with the kindness and helpfulness of the other two employees I dealt with there. I highly recommend this place and especially, George S. And I love my new car!!