Town and Country Honda is by far the best car dealership experience I've ever had. Marq was the one who helped me, and he is amazing! Incredibly nice and genuine. All the people here want to work with you so you get what you're looking for. I was never once pressured, harassed or felt that cheesy salesmen gimmick from the workers here. I definitely recommend this place.
Purchased 2017 CRV from this dealer. At about 3000 miles the sunroof would not close. Called the dealership and they said just bring it in and we'll get you a loaner. It was about a week to get serviced and the dealership was in consistent contact about status and provided free loner. Overall easy experience and Monica did a great job of keeping in touch. Also worth mentioning I had called Wilsonville Honda since it is closer to me before calling Town & Country about the sunroof not working , and the only thing they said was we don't have any appointments this weekend or anytime soon.
Always great service.
Great sales department but when it comes to their service department it sucks BIG time!! Waited for 5 hrs for a returned phone call from a Monica to confirm a factory recall appointment. You are always sent to voice mail and treated like crap!!!! Tried to confirm appointment and was told that due to new software only 1 person can look you on the system ... what? It seems that if you buy their 2 years pre-paid maintenance service package you get treated like garbage! Get your new vehicle serviced elsewhere UPDATED REVIEW The service manager acknowledged current situation, spoke with me & explained about delays, system software updates as well as new employees being trained - all this affected the quality of service but they wanted to resolve it to a satisfactory level. I was given a loaner vehicle & went home. 2 hours later, I received a call from the manager advising us our vehicle was updated, repaired and ready to go. They even offered to bring our car to our house and picked up the loaner. A very nice gesture and a genuine attempt to prove they do good work. they even washed the car for us. Thank you Bruce.
brian in service made me a very satisfied customer.knows his stuff and gets things done.i would recommend going through him for your service needs
thanks to brian, I went from looking for another dealer to a faithfull customer.man knows his trade and gets things done.
From start to finish Kelly was awesome. Excellent and honest, could not expect better. We vote them the best car dealer around! Thank you!
My entire experience with Christine Dudley and the Town and Country dealership was excellent from start to finish. It was truly a pleasure to work with Christine. For me, she made the process simple and very straight forward. I was purchasing the vehicle for my daughter and she went above and beyond to make the experience special for her. Christine was sweet, kind and patient when going over all the features with my daughter and showing her the car. She even broke out a giant bow that she had on the car when we arrived! I will be more than happy to recommend Christine and the T&C dealership to everyone I know.Thank you!